Privacy Policy

To offer you an efficient, secure, and legally compliant service, we collect and process various categories of personal data, depending on how you interact with our platform.

Identity and Contact Data

Upon registration and account creation, we collect information necessary to uniquely identify you. This includes your name, surname, date of birth (essential for verifying the minimum age requirement of 18 years), residential address, email address, and phone number. Additionally, we may request a copy of a valid identity document and proof of residence to comply with strict verification checks required for online services and to prevent illicit activities.

Transaction and Financial Data

If you use our services involving financial transactions, we will record data related to deposits, withdrawals, and operations you perform on the platform. This information includes amounts, timings, and payment methods chosen. We emphasize that complete information regarding your credit cards or bank details is securely processed by certified payment service providers and is not stored in plain text on our servers.

Usage and Browsing Data

The IT systems responsible for the platform's operation automatically acquire certain data whose transmission is implicit in the use of Internet communication protocols. This includes IP address, browser type, operating system, access logs, pages visited, request time, and other metrics related to user interaction with the interface. We also collect information about your service usage habits, set preferences, and activities within your account.

Data Derived from Support Communications

Should you contact our customer support service via email or other provided channels, we will keep a record of the communication, including the subject of the request, the message content, and any other information you voluntarily provide to enable us to resolve the reported issue or answer your query.

The processing of your personal data is based on solid legal grounds, in accordance with legal requirements:

Execution of a contract: we process your data to provide you with the requested services, manage your account, process transactions, and grant you access to the platform's features under the Terms and Conditions you have accepted.

Legal obligation: we are required to process certain information to comply with strict current regulations, including anti-money laundering laws, fraud prevention, and customer identification requirements.

Legitimate interest: we use data to improve the security of our systems, develop new services, prevent platform abuse, and defend our rights in court.

Consent: where explicitly requested, we rely on your free and revocable consent for specific activities, such as sending non-essential marketing communications or using profiling cookies.

The data collected is used for a series of purposes strictly related to the management and optimization of the user experience. Primarily, we process your information to create and maintain your personal profile, allow you to access services, and securely manage your financial transactions. The data is essential for us to provide you with adequate and timely customer support.

Furthermore, analytical information is used to diagnose technical problems, evaluate system performance, and continuously improve interface usability. We also use data to monitor platform activities to identify suspicious behavior, mitigate risks, and promote an integrity and protected operating environment for all users.

We do not sell, exchange, or rent your personal data to third parties for independent commercial purposes in any way. However, to provide our services, we may need to share some information with selected categories of partners, who act under our supervision as data processors:

Technology service providers: companies offering hosting infrastructure, cloud services, database management, and cybersecurity solutions.

Payment operators: financial institutions and payment gateways necessary for securely processing deposits and withdrawals.

Competent authorities: we may disclose data to law enforcement agencies, government bodies, or courts if required to comply with a legal obligation or respond to valid legal proceedings.

In cases where some of our service providers are located outside of Italy or the European Economic Area (EEA), we will take all appropriate precautions and legal measures to ensure that your personal data receives a level of protection equivalent to that guaranteed by European regulations. This is generally done through the adoption of standard contractual clauses or through legally recognized adequacy mechanisms.

We retain your personal data only for the time strictly necessary to achieve the purposes for which it was collected. Specifically, data associated with your account are maintained for the entire duration of the contractual relationship. Once the account is closed, we will retain some limited information for the period prescribed by accounting, tax, and financial crime prevention regulations (generally for a period ranging from 5 to 10 years). After this period, the data will be securely deleted or irreversibly anonymized.

The integrity and confidentiality of your information are protected through the implementation of advanced technical, administrative, and organizational security measures. We use encryption protocols to protect data in transit, firewalls, strict access controls to servers, and internal procedures for constant monitoring against potential vulnerabilities. While we make every reasonable effort to safeguard data, it is important to note that no Internet transmission or electronic storage system can guarantee absolute and invulnerable security.

As a data subject, the law grants you a series of fundamental rights related to the processing of your data. You have the right to:

Obtain access to the personal data we hold and request a copy.

Request the correction of any inaccurate data or the completion of incomplete data.

Request the deletion of data (right to be forgotten), subject to our legal retention obligations.

Object to processing or request its restriction in specific circumstances.

Exercise the right to data portability, receiving your information in a structured and machine-readable format.

Withdraw consent at any time for specific processing activities.

To exercise your rights or for any questions regarding this Privacy Policy, you can contact our support team.

Support Email Address: pribet_support@gmail.com

We will be available to review and promptly respond to each of your requests.

We reserve the right to update this policy periodically. The date of the last update will always be visible at the top of the document, and we encourage you to check it regularly to stay informed about how your data is protected.